Wednesday, June 9, 2010

12 sites that "get" it -- good models

Lori Luechtefeld at iMediaConnection explains what makes each of these sites so good at what they're trying to do. Levi's has gone so far as to remake its site using Facebook lingo, for example.

12 killer websites worth watching - iMediaConnection.com

Tuesday, March 30, 2010

Now that we're all on social media, which type of ads are most effective?

A research firm with the great name Psychster has answered the question, at least for now. They tested seven different types, on their client's site allrecipes.com, and on Facebook: brand profile pages with fans and without, widgets you can give to your friends or get, banner ads, newsletters, and sponsored content.

Spoiler alert: ads that matched the site they were on performed best, regardless of type! And engagement, at least as measured as propensity to interact with the ad, seemed not as likely to generate buying intent.

MediaPost Publications What Type Of Social Media Ads Are The Most Effective? 03/30/2010

Wednesday, March 24, 2010

Superpages Offers Coupons to Small Businesses on Twitter | Response Magazine

Another corner turned in the race-- which will make money (appropriate to the usage) first, Twitter or Facebook? And, more to the point, which will make itself more useful to small businesses first?

Superpages Offers Coupons to Small Businesses on Twitter | Response Magazine

Wednesday, March 17, 2010

Predicting lifespan of online communities

Through Shaping Tomorrow I found this study of what factors influence the longevity of online communities. "Researchers have previously claimed that there are too many variables influencing the survival or demise of such channels and that there is therefore no way of testing it, and earlier studies have primarily focused on group size and activity."

Turns out the key factor is how quickly the membership turns over -- the more frequently, at least to a point, the better. Those old friends, your first members, loyal as they are, don't contribute much to the life of the network, it seems.

Thursday, February 25, 2010

Sometimes Social Media Does Trump Email - MarketingVOX

Sometimes Social Media Does Trump Email - MarketingVOX ...and sometimes it doesn't! As one of the surveys quoted points out, we need email addresses even to get on a social network -- and then the social network generates an awful lot of email notifications to us. I'm still of the opinion that in general (but not always) Facebook is best for issues that concern people in their daily, personal lives, mostly on the fun side of life: gossip, family, entertainment -- although other topics are certainly creeping in. If your product or service can connect to the conversations your target audience is having on Facebook in some subtle way, great. If not, listen more and push less. An example: a garden supply center realized that FB ads targeted to their local market were very cheap. But how many people are talking about their gardens on FB? If you look for groups, you'll find very few, with very low membership. Garden talk goes on, but not on FB. The campaign, cheap as it was, didn't work, and was soon pulled.

Wednesday, February 24, 2010

How NOT to use the web

Top of an email I received today:


"Thank you for your request to ABC News.

To submit a story idea to one of the ABC News shows listed below, write a single page letter including your name, phone number, and address. Include photocopies of backup information. On the outside of the envelope, write "Story Idea." If a producer is interested in your story, he/she will contact you. Here are the show addresses:"



And you won't be surprised at this point to know that the addresses were all "bricks" -- no email, Twitter, chat, video... NBC (MSNBC.com), Foxnews.com and CBSNews.com also have the typical "contact us" link in the footer, but different things happen when you have the patience to scroll all the way down -- a very long way for Fox News. NBC and CBS give you the usual email form -- NBC devotes a whole page to the various shows, while CBS hides them in a dropdown list for the email form. But if you find and click the "contact us" link for Fox News, here's the nice welcome you get:


"We want YOUR input! Tell us what you love, tell us what you hate ... just don't keep it to yourself! As a FOX Fan, you'll have a unique opportunity to make your voice heard and affect change at FNC. Below, you'll find a few ways to contact us. BUT, if you're more of a phone person, you can call us at 1-888-369-4762."


If only they put that at the top of the home page, I'd be more inclined to believe them.

Saturday, January 30, 2010

Finding the words Google will rank highest, on deadline

Article kicks off with a good case study of the frenzy behind the scenes as savvy web editors at newspapers tried to figure out the words that would get their story above the others, when the Ft. Hood shootings were underway. Author Kim Krause Berg then takes us through some of the details of how to go about it.
The Algorithm Chasers